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How raja bandar Protects Your Personal Data

Q: Can I request a copy of all the data raja bandar holds about me?

Yes. Email privacy@rajabandar.best from your registered address with the subject line 'Data Access Request'. We will compile and return your data within 48 hours, where local law permits this type of disclosure to account holders.

Q: How do I ask raja bandar to delete my personal data?

Send a deletion request to privacy@rajabandar.best or raise it through the 24-hour live chat on rajabandar.best. Include your account username. We will process the request within 48 hours, subject to identity checks and where local law permits deletion.

At raja bandar, your personal data — from your account registration details to your payment records via DANA, OVO, GoPay and QRIS — is collected only for the…

Data collected with your consentDANA, OVO, GoPay & QRIS payment data protectedAccount data retained only as long as neededYou can request data access at any timeEncrypted storage on all personal records

Explore the Lobby Read FAQ

What Information We Hold and Why

raja bandar Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the details you provide at registration — your name, email address, and contact number. When you make a deposit or withdrawal using DANA, OVO, GoPay or QRIS, we record the transaction reference, amount, and timestamp so we

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can resolve any payment query you raise. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual access attempts. We do not sell this data to third parties. All information is processed
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in line with Indonesian data protection principles, and certain processing depends on local law regarding financial records and identity verification.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you want to access, correct, or delete the personal data we hold on your account, our privacy support team is available 24 hours a day, seven days a week.

Live Chat Start a live chat session directly on rajabandar.best any time of day. Our team handles data access requests, correction submissions and deletion queries around the clock, every day of the week.

Email Privacy Team Send your data request to [email protected]. Include your registered account email and the specific data you are asking about. We aim to respond within 48 hours of receiving your message.

WhatsApp Support Message our dedicated WhatsApp channel for privacy matters. This channel is monitored from 08:00 to 24:00 WIB daily. Provide your account username so we can locate your record quickly and confirm your identity.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Every data handling practice at raja bandar is designed around one principle: your information is used to operate your account and improve your experience, not to profile you for sale.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit most. You can disable non-essential cookies in your browser settings at any time without losing access to your account.

Payment Data Security

DANA, OVO, GoPay and QRIS transaction references are stored in encrypted form. We never store full e-wallet credentials on our servers; only the reference identifiers required to verify a completed transfer are retained.

Account Access Controls

Your account password is hashed before storage and is never visible to our staff. Two-step verification is available under Account Settings and we strongly encourage you to enable it to prevent unauthorised access.

Data Retention Period

Account data is retained for as long as your account remains active and for a further period required by applicable Indonesian financial regulations. Once the retention period expires, records are permanently deleted from our systems.

Third-Party Sharing

We share your data only with the payment processors — DANA, OVO, GoPay and QRIS — needed to complete your transactions, and with service providers under confidentiality agreements. We do not share data for advertising purposes.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccurate details, or request deletion of your account record at any time. Requests are processed within 48 hours subject to identity verification and where local law permits.

Common Questions About Our Privacy Policy

Below are the questions we receive most often about how raja bandar handles personal data, what rights you have over that data, and the steps to take if you want to access or remove your information from our systems.

We collect your name, email address, phone number and the device data associated with your login. Payment references from DANA, OVO, GoPay or QRIS are also logged each time you complete a deposit or withdrawal on your account.

Payment references are stored in an encrypted database. We hold only the transaction identifier and timestamp — not your full e-wallet credentials. This data is used solely to verify completed transfers and resolve any payment disputes you raise with us.

Yes. Email [email protected] from your registered address with the subject line 'Data Access Request'. We will compile and return your data within 48 hours, where local law permits this type of disclosure to account holders.

We keep your account record for the period required by Indonesian financial regulations after closure. Once that retention period ends, all personal data is permanently deleted from our systems and cannot be recovered.

No. We share data only with payment processors like DANA, OVO, GoPay and QRIS to complete your transactions, and with technical service providers who operate under strict confidentiality agreements. Your data is never sold or shared for advertising.

Send a deletion request to [email protected] or raise it through the 24-hour live chat on rajabandar.best. Include your account username. We will process the request within 48 hours, subject to identity checks and where local law permits deletion.

We use essential session cookies to keep you logged in and optional analytics cookies to improve the site. You can block non-essential cookies through your browser settings at any time; doing so will not prevent you from accessing your account or making deposits.

How raja bandar Protects Your Personal Data

Reach Us About Your Data Rights

Data Handling, Cookies, and Account Security

Cookie Usage

Payment Data Security

Account Access Controls

Data Retention Period

Third-Party Sharing

Your Right to Request Changes

Common Questions About Our Privacy Policy

01 What personal data does raja bandar collect when I open an account?

02 How is my DANA or OVO payment information stored?

03 Can I request a copy of all the data raja bandar holds about me?

04 How long does raja bandar keep my account data after I close my account?

05 Does raja bandar share my data with third parties for marketing?

06 How do I ask raja bandar to delete my personal data?

07 What cookies does raja bandar use and can I turn them off?

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